For the last six months significant air quality construction permit staff time was diverted from application review to enable EASY Air’s on-time roll out. With the successful launch of EASY Air, staff can once again devote their time to application reviews.
Time spent testing EASY Air resulted in steadily increasing lead times—the days between when an application was received and the permit issued. Currently standard application lead time averages 43 calendar days. In July 2019 our lead times averaged 35 calendar days.
We expect faster turnaround now that EASY Air is online and staff can dedicate their efforts to application reviews.
EASY Air is our new online application system designed to ease the permit application process—saving facilities time and money. EASY Air helps industry submit accurate, complete applications. With just two months in operation, 35% of incoming construction permit applications were submitted online.
We’ve received many compliments from industry users, including “I like it. I’m going to like having all my data in one place and not having to recreate it.” Another commented “One thing I like is it takes away the question of what forms I need and what information is required.”
For more information on EASY Air, please visit our eAirServices webpage.