Because the campground does not close when equestrian trails are closed, the standard reservation cancellation and change policies apply. See the policies below.
EXCEPTION:
If your reservation arrival date is the same date as the trail closing date or the following day, you may change your reservation by calling the call center (877-427-2757) or online.
Changing Equestrian Campsite Reservations - POLICY
The last day to change a reservation is 4 days prior to arrival. EXCEPTION: If your reservation arrival date is the same date as the trail closing date or the following day, you may change your reservation by calling the call center ONLY (877-427-2757). A change fee ($5 for online and $6.50 through the call center) applies for each campsite reservation which is changed.
Cancelling Equestrian Campsite Reservations - POLICY
All cancellations must be cancelled by calling the call center (877-427-2757) or online.
Call Center Hours
Call center hours are 7:00 a.m. - 7:00 p.m. (CST) Monday through Friday; 8:00 a.m. - 4:00 p.m. Saturday/Sunday. The call center is closed on New Year's Day, Easter, Thanksgiving and Christmas.
All reservation transaction fees are nonrefundable.